Refund Policy

1. Free Masterclass

The Breeze To Brand Masterclass is free to register for and attend. Because there is no registration fee, there is no payment to refund for the free masterclass. Participating in the free masterclass does not require you to purchase a product or service.

2. Optional Paid Products and Programs

Jalyka, Inc. may separately offer paid digital resources, courses, memberships, coaching, events, or other services. Each paid offer may have its own refund eligibility, deadlines, access conditions, and cancellation rules. The terms presented for that specific offer at checkout or in its purchase agreement control. Please review those terms before completing a purchase.

If the refund terms for a particular purchase are unclear or were not provided to you, contact us so we can review the purchase and applicable requirements. We do not assume that all paid offers have the same refund policy.

3. How to Request a Refund

For questions or refund requests relating to a paid purchase, email [email protected]. Include your name, the email address used at checkout, the product or program purchased, the purchase date, and a brief description of the issue. If available, include the order or transaction number, but please do not email full payment-card details.

We will review your request against the terms that applied to your purchase and applicable consumer-protection laws. Sending a request does not guarantee that a refund will be approved.

4. Duplicate or Incorrect Charges

If you believe you were charged more than once or charged an incorrect amount, please contact us with the relevant transaction details. We will investigate the issue and address any confirmed billing error as appropriate.

5. Memberships and Recurring Payments

If you enroll in a subscription or recurring-payment program, the cancellation process, timing, future billing, and any refund eligibility are governed by the terms disclosed for that offer. Cancelling a subscription may stop future payments but does not automatically mean that previous payments are refundable. Contact us if you need help identifying the terms that apply to your subscription.

6. Changes or Cancellations

We may occasionally need to reschedule or cancel a masterclass or other event. A change to a free session does not create a refund obligation because there was no charge. For any paid event or service, remedies and refund eligibility will follow the specific purchase terms and applicable law.

7. Approved Refunds

When a refund is approved, it will generally be sent back through the original payment method when supported by the payment provider. The time it takes to appear may vary depending on your bank, card issuer, or payment service. We will provide any available confirmation when the refund has been processed.

8. Your Consumer Rights

Nothing in this policy is intended to waive, reduce, or override any refund, cancellation, or other consumer rights that cannot legally be excluded. If the law gives you additional rights, those rights continue to apply.

9. Policy Updates

We may update this policy from time to time. Updates will appear here with a revised date. For purchases already completed, any applicable purchase-specific refund commitments remain subject to their original terms and applicable law.

10. Contact

For refund requests or questions about a purchase, contact Jalyka, Inc. at [email protected].